Here to help.
Answers to common questions, plus how to reach a real person on our team.
Contact form
For general questions, account help or game issues, or email us directly at [email protected].
Go to Contact UsPlayer Care
Private messages about a break, restricting or deleting your account.
Frequently asked questions
No. There is no real-money gambling anywhere on this site. You can't deposit, wager or withdraw real money, and virtual coins have no cash value.
Yes — completely. There's nothing to buy anywhere on the site, and we never ask for card details.
Collect your daily bonus and free coin bundles from the Coin Basket (top of every page), or activate one of the free plans — all at no cost.
Use the "Forgot password?" link on the Sign In page, or send us a message via Contact Us and we'll help you regain access.
Sign in and go to My Account, or use the "Write to Player Care" link in any page footer and we'll delete it for you.
Yes — use "Continue with Google" on the Sign In or Create Account pages. We only receive your name and verified email from Google.
All 30 games are our own and run on our own secure game servers, loaded into the page through a sandboxed frame.
Adults aged 18 or over who are resident in the United Kingdom.
